TRUST TRANSPARENCy Impact

GUIDED BY EXCELLENCE

Meet Franck, Distinguished Professor and Visionary CX Leader Transforming Marketing Paradigms

FFranck is a highly esteemed Digital Marketing, CX, and MarTech Consultant with over three decades of expertise. Recognized as a leading global THOUGHT LEADER in DIGITAL TRANSFORMATION and its profound impact on diverse industries, Franck is committed to spearheading digital transformations that meet consumer demands and drive revenue growth. Throughout his illustrious career, Franck has made significant contributions to CX, MARTECH, and AD TECH, collaborating with Fortune 500 corporations and groundbreaking startups across the globe. His strategic acumen and innovative approach have earned him numerous industry accolades, affirming his status as a distinguished authority in the field. Beyond his consulting endeavors, Franck is also a prolific AUTHOR, captivating SPEAKER, and esteemed PROFESSOR at SCU. He generously shares his wealth of knowledge and experience, serving as an advisory board member at Solution Community. Driven by a fervent passion for innovation, Franck challenges conventional marketing norms and empowers organizations to harness emerging technologies such as AI to surmount marketing obstacles and foster sustainable growth. 

Excellence in Digital Marketing, CX, and MarTech consultancy

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Elevating Your Business Where Vision Meets Excellence

OUR MISSION

At our core, we are committed to empowering businesses with TRANSPARENT and HONEST solutions that drive tangible results. Our mission is to provide our clients exceptional services that deliver value and impact. We strive to be a trusted partner, guiding businesses on their journey to success with integrity and reliability. Through collaborative partnerships and innovative strategies, we aim to fuel the growth and prosperity of our clients, making a meaningful and LASTING IMPACT on their businesses and the communities they serve.

 

MY VISION

My vision is to revolutionize the consultancy industry by setting a new transparency, fairness, and accountability standard. I envision a future where businesses can confidently partner with us, knowing they will receive the HIGHEST-QUALITY services at a fair and just price. Through our unwavering commitment to honesty and deliverability, I aim to be the GO-TO CONSULTANCY FIRM for businesses seeking genuine, measurable results. Deliverability is my promise to our clients—I am committed to delivering on our promises and exceeding your expectations.

OUR VALUES

We believe in the power of transparency, pricing rights, honesty, and deliverability. These values are at the heart of everything we do. By upholding these principles, we can build LONG-LASTING RELATIONSHIPS with our clients based on trust and mutual respect. Our clients are fully informed and involved every step of the way. We believe in offering fair and just prices for our services, ensuring that businesses of all sizes can access the support they need to thrive. Honesty is non-negotiable for us – we believe in being upfront and TRUTHFUL in all our dealings.

Delivering Tailored Marketing Solutions

customer experience (CX) Consultancy

CUSTOMER EXPERIENCE (CX) consultancy services focus on enhancing customers’ overall experience and satisfaction across all touchpoints with a brand. These services provide expert guidance on understanding customer needs, preferences, and pain points through in-depth research and analysis. Consultants work closely with businesses to develop and implement strategies that improve customer interactions, streamline processes, and drive loyalty. This includes redesigning customer journeys, optimizing digital touchpoints, and implementing feedback mechanisms to gather insights for continuous improvement.

martech consultancy

MarTech consultancy services offer comprehensive assessments and optimizations of your company’s MARKETING TECHNOLOGY (MarTech) stack. These services involve analyzing existing tools, platforms, and processes to identify inefficiencies, gaps, and opportunities for improvement. Consultants work closely with businesses to tailor MarTech solutions to enhance efficiency, effectiveness, and ROI. By leveraging MarTech consultancy services, businesses can streamline their marketing operations, improve data management and analytics, and stay ahead of evolving industry trends.

Lead gen and ABM consultancy

Consultancy services specializing in LEAD GENERATION and ACOUNT-BASED MARKETING (ABM) are dedicated to helping businesses achieve targeted and effective customer acquisition strategies. These services provide expert guidance on leveraging advanced data analytics, predictive modeling, and personalized outreach techniques to identify and engage high-value prospects. Our consultants work closely with organizations to develop tailored lead generation and ABM strategies aligning with their unique business goals, target accounts, and audience profiles.

personalization consultancy

OMNICHANNEL PERSONALIZATION consultancy services focus on enhancing customer experiences across multiple channels by delivering personalized interactions tailored to individual preferences and behaviors. These services involve analyzing customer data from various touchpoints, such as websites, mobile apps, social media, and offline interactions, to create a unified view of customerS. Consultants work closely with businesses to develop omnichannel personalization strategies that leverage data analytics, AI, and machine learning algorithms.

Expertise Without Borders. Our  Experts Bring Savoir-Faire To Elevate Your Success

evan Lee

With a diverse professional background spanning healthcare, technology, fitness, legal, logistics, and more, Evan brings over a decade of experience in web design and digital marketing. Proficient in social media marketing, Google Ads, Facebook Ads, SEO, and web design, I specialize in finding innovative strategies to foster client growth. Notably, I have led successful campaigns in various industries, including technology, healthcare, fitness, legal, logistics, real estate, e-commerce, and more. He specializes in law firm clientele. LinkedIn Profile

Darrell Rubus

Darrell specializes in Google and Meta platforms, bringing a wealth of experience in maximizing online presence and driving results. Focusing on leveraging Google Ads, Analytics, Tagging, and Meta’s suite of tools, he can craft tailored digital marketing strategies to enhance visibility, drive qualified traffic to your website, create customer engagement, and increase lead conversions. Trusted for his proficiency in optimizing campaigns and staying ahead of industry trends, Darrell is dedicated to helping businesses thrive in the digital landscape.

Farshad Sadri

With over two decades of experience as a product designer and design leader specializing in branding and visual language, Farshad offers a wealth of expertise to enhance your brand strategy’s success. Whether web, mobile, or interactive design systems, his practical experience spans various industries, from commercial to non-traditional markets. Focusing on business goals and scalability, he crafts timeless designs and brand strategies to elevate customer experience. With over 200 clients since 2001, you can review his LinkedIn profile.

Will The Thrill

With a dynamic professional background encompassing music and entertainment, technology, fitness, and other sectors, Will offers over two years of expertise in social media marketing across platforms, including Facebook, Instagram, TikTok, Snapchat, YouTube, and Spotify. He demonstrates a keen ability to develop inventive strategies that propel client growth. Will excels in crafting and executing impactful social media strategies tailored to align with business objectives. Known for his engagement on social media channels. LinkedIn Profile

chris demartine

Chris has over 20 years of multinational corporate experience at Canon USA and IBM. He brings a wealth of expertise to the table. With an MBA from Drexel University and certifications in Digital Media Sales from the Interactive Advertising Bureau (IAB), he has authored numerous articles in leading trade publications. He founded Universe Trends, a business intelligence resource for the direct marketing community. He specializes in Organizational Development, Strategic Planning, and Marketing Analytics. LinkedIn profile

Ellen TRieu

Ellen is a MarTech expert with 15 years of experience in the field. She is passionate about optimizing scalability, understanding the critical importance of predictable performance, particularly with large-scale workloads. Ellen excels in leveraging modern infrastructure to apply marketing and sales technologies effectively. Her expertise includes implementing marketing AI for lead scoring  multi-channel tracking for closed-loop reporting, paid advertising landing page optimization, and comprehensive analysis of the sales funnel from lead to opportunity. LinkedIn profile

Build Lasting Connections with Industry Leaders

Partnering with Industry Leaders for Excellence in Service

Amazon
First Republic Bank

Digital solutions and consulting services

Tailored Pricing Models for Every Business

Contact Us

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1445 4th Street, Alameda, CA 94501
+1 510 205 2651
franck@franckardourel.com